We believe that shopping starts in store with great customer service, however, if you would like to purchase any of our products from the website, please see the details below:

 

 

To make a purchase:

 

  • Make a note of the item code (e.g. GN01)

  • Drop us an email, please include your phone number and we will get back to you within a few hours.

  • We will then phone you to arrange payment over the phone by your preferred method.

  • Once the transaction is complete we will post out your items.

Postage:

  • FREE local postage (Jersey) [recorded, signed for]

  • FREE UK postage on orders over £100 (recorded, signed for)

  • UK Special delivery £8

  • International postage dependant on destination and weight, this will be confirmed at the point of sale

  • 20% VAT will be added to purchases delivered to the UK. We pay this amount to our local post office so that it prevents your parcel getting stopped by UK customs. For international deliveries, please see the requirments for your country relating to any VAT you may need to pay.

  • Please note that delivery time is estimated to us by the post office and may be subject to delays. We can not take responsibility for any postal delays. We can provide a tracking number on request for you to check through your local post office or our staff will be happy to check for you. Please note recorded delivery is only trackable once signed for at the final destination. Special delivery is trackable all the way to your destination.

Need a Birthday card?:

We offer a range of free greeting cards with all purchases, and free gift wrapping too

We can even write your perfect message for you!

 

 

Returns: 

 

If you are not 100% satisfied with your purchase, items can be returned for an exchange or a credit note within 28 days, with the exception of earrings for hygiene reasons. Return postage will not be paid.

 

 

 

Contact Us

Map.JPG

Aqua

24 Queen Street,

St. Helier,

Jersey 

JE2 4WD

 

01534 735595

info@aquajersey.com

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